After logging in to DD89, use the top menu to go to "Betting" or directly "Live" tab. There you'll find real-time scores, over-by-ball counters, run rates, and momentum graphs for all ongoing matches.
Next to the selected match for live streaming "▶ Live" button is available. To access this feature, your account must have a minimum ৳500 Balance must be active, or at least one bet must have been placed in the last 24 hours.
- Cricket: ball-by-ball updates, scorecards, wicket alerts
- Football: goals, corners, cards — all updates within 30 seconds
- The same features are available on the mobile app
Yes, changing the interface language on DD89 is very straightforward. At the top right corner of the page or in the footer Change Language icon (🌐). Clicking it will open a dropdown menu.
DD89 currently supports the following languages:
- Bengali (bn-BD) – Default Bangladesh version
- English – International Interface
- हिंदी – For Indian users
When logged in, go to Profile Settings → "Language & Region" can also be changed here. Changes take effect immediately and are remembered on future visits.
No. Under DD89's policy, each person may only register one account. If multiple accounts are found to belong to the same individual, all accounts will be closed and balances may be forfeited.
DD89 detects duplicate accounts when any of the following matches are found:
- The same mobile number or email
- Same NID or passport number
- Multiple registrations from the same device or IP address
- Same payment account (bKash/Nagad number)
If you're unable to access your old account, please do not create a new one — Help Center Contact us — our support team will help you regain access.
DD89's customer support is available 7 days a week, 24 hours a day. You can reach us through the following channels:
- Live Chat: Click the green chat button in the bottom-right corner of the site. You're typically connected within 2–5 minutes. Support is available in Bangla.
- Email: support@dd89.bet – typical response time for general queries is 2–4 hours.
- Telegram: Message us on the official Telegram channel. You'll also receive promotional updates there.
- Help Center: Site Help Center The page has a detailed guide and solutions.
For VIP members Dedicated Account Manager who can assist you directly by phone or WhatsApp.
Common reasons for an account lockout include: 5 consecutive failed login attempts, suspicious login activity, or a self-initiated cooling-off period.
Steps to unlock your account:
- Step 1: Click the "Forgot Password?" link on the login page.
- Step 2: Send and verify an OTP to your registered mobile number or email.
- Step 3: Set a new password — at least 8 characters, including one number and one special character.
- Step 4: Log in and activate 2FA.
If you don't receive an OTP or your registered number has changed, immediately on Live Chat Contact us. After verifying your identity with your National ID number within 30 minutes Account successfully recovered.
Log in to DD89 and Profile → "My Account" Go to the section. You'll find two separate tabs there:
- Betting History: View your complete betting history — including date, event name, stake, odds, outcome, and profit/loss. Filter records by date, sport, or result.
- Transaction History: A full history of deposits, withdrawals, and bonus credits. Each entry includes a Transaction ID, amount, and status.
Maximum 6 months old Records are available to view. For older records, contact support and they will be sent to you by email. Records can also be downloaded in PDF or CSV format.
DD89 offers two options:
Temporary Suspension (Cooling-Off):
Profile → Responsible Gaming → Cooling-Off to temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period. Your account will reactivate automatically once the period ends.
Permanent Closure (Account Close):
To permanently close your account Via live chat or email Submit your request. Before closing, make sure:
- All balance has been withdrawn
- No active bets
- Bonus wagering completed or cancelled
Application processing takes 48 hours may be required.